W265: Keynote Speaker Series: Leading Courageous Conversations
Thursday, May 12, 2022
1:00 p.m. - 2:00 p.m. EASTERN TIME

Discover the key to handling disagreements with transparency and integrity. Practice simple yet profound models for giving feedback and managing conflict. Learn how to establish safety and avoid silencing. Confidently begin to navigate being direct and kind in everything from an annual performance review to an impromptu disagreement. Interacting in a respectful yet accountable manner are key themes in this module.

Learning Objectives
  • Examine own assessments around conflict.
  • Learn about differing conflict styles.
  • Practice 3 techniques for empowering others during crucial conversations.
Katie Richard
Learning & Development Manager, Spectrum Leadership Solutions
Highly driven and poised professional with 16+ years of experience within HR roles including Onboarding, Recruiting, and Training & Event Management. Strong organizational skills and attention to detail to deliver seamless work product inspired by years of experience and a Communications degree from Towson University.
Level Intermediate Delivery Group Internet-Based
CPE(NASBA Category) Business Management & Organization – Non-Technical Reviewer Wade Tetsuka, CPA
CAE (Field of Study) Business Development CPE/CAE Credits 1
Prerequisites and advance preparation needed 1 years operations experience. No advance preparation required Cost $0.00
Refund and Complaint Resolution Policy:

U.S Transactions Corp. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: