W174: Advanced Remote Worker Environment, Post Covid
Wednesday, June 16, 2021
11:00 am - 12:30 pm (EASTERN TIME)

Course Description: Second Course Offering conducted by Ali Niroo, CNSG Founding Member (now an AppSmart Company), David Hopper, Director of Sales Engineering at CNSG (now AppSmart Company) and Adam Kuhn, Director of IT for Futures Industry Association.

This course will help Non-Profits and Small to Mid Size Businesses to identify best technology practices, learn about different platforms for UCAAS, identify Hybrid-Work Model for Remote/On-site Employees, and discuss success stories of UCAAS Implementation within the B2B and Not-For-Profit Verticals. This advanced course will also help explain benefits of Zoom vs. Teams Environment. Upon completion, companies will know about carriers–which offer a true direct routing solution and carriers, which offer a true Native Teams Environment.

Non Profits/B2B clients will learn what questions to ask when evaluating UC features and how to leverage 3rd party consultants to help find best UCAAS Solution for your business needs.

Learning Objectives

1. Important vendor considerations for UCAAS & Collaboration?

2. What are most relevant features and what are benefits of having UCAAS?

3. What are some Before/After success stories of UCAAS Solutions?



c. American Academy of Otolaryngology

d. Futures Industries Association

e. National Association of Federal Credit Unions

4. What will be the Hybrid work model after everyone receives Covid vaccinations?

5. What are different platforms for evaluating UCAAS? (Broadsoft, Polycom, Yealink, Cisco, Juniper…..)

6. What does Microsoft Teams bring to Remote Working Environment? What carriers offer a true Direct Routing Solution and What Carriers provide a true Native Teams Experience?

7. What are the benefits of Zoom vs. benefits of Microsoft?

Ali Niroo
CNSG Founding Member CNSG, An AppSmart Company
Ali Niroo, a Founding Member of CNSG, is one of the channel’s foremost experts in IT and digital transformation including cloud communications, contact center, network, connectivity, and cybersecurity. With a proven background spanning 13 years, working with some of the largest and most recognized companies and brands, Ali is well versed in what drives favorable technology outcomes – client engagement, solution alignment and unrivaled support. His network includes 200+ partners, 3,000+ clients and a catalog of 500+ global technology providers. Ali lives in Potomac, MD with his wife and three boys including newborn Duke who was born earlier this month. He is a graduate of James Madison University where he played Division 1-AA football. In his free time, he enjoys coaching flag football.
Dave Hopper
Director of Engineering CNSG, An AppSmart Company
Dave Hopper has 23+ years of experience in telecommunications, IT and cloud. As the Director of Engineering at CNSG, David supports Ali and his team in designing custom, end-to-end technology solutions including SD-WAN, UCaaS, CCaaS, SaaS and DR from a portfolio of 500+ providers. Dave lives in South Pleasant, South Carolina with his wife of over 20 years and two children. He is an avid baseball fan, BBQ master and Clemson Tigers Alumni. In his free time, he enjoys spending time with family and friends on his boat – having fun, fishing, and finding shark teeth and other fossils.
Adam Kuhn
Director of IT for FIA (Futures Industry Association)
FIA is the leading global trade organization for the futures, options and centrally cleared derivatives markets, with offices in Brussels, London, Singapore and Washington, D.C. Adam was an English major in college – so of course he ended up being a leader in the association technology space. But seriously – being able to explain how technology works in an organization is half the battle in gaining adoption – whether it is in the mailroom or the boardroom. Adam’s passion is making sure that technology facilitates productivity in an organization – rather than impeding productivity, whether you are working at home or working in the office or somewhere in between.
Level Intermediate Delivery Group Internet-Based
CPE(NASBA Category) Information Technology Reviewer Wade Tetsuka, CPA
CAE (Field of Study) Administration CPE/CAE Credits 1.5
Prerequisites and advance preparation needed 1-2 years IT and/or communications experience. Advance Preparation required: None Cost $0.00
Refund and Complaint Resolution Policy:

U.S Transactions Corp. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: