W129: What’s the Real Scoop on Virtual and Hybrid Events?

Title What’s the Real Scoop on Virtual and Hybrid Events?
Date Wednesday, December 16, 2020
Time 11:00 am – 12:30 PM Eastern Time
Description In this day in age it seems like every technology company out there is claiming expertise in virtual event software solutions. Our inboxes are infiltrated daily with promotions and false promises and navigating this sea of providers and solutions can be confusing and overwhelming. It’s hard to know where to begin, but the team at Confluence Global has been out in the trenches and has the scoop.
Instructor Bio: Craig Dellorso, CEO and Co-Founder, Confluence Global

Based in Fairfax, Virginia, Craig calls upon 20 plus years of extensive leadership, technology, and operations experience in the Association and Non-Profit space to provide customers with transformative solutions and guidance. Having worked both in an association and as a vendor to the industry, his blend of experience provides Association and Non-Profit clients a unique and valuable perspective for success. He has built a reputation of integrity, innovation, and service excellence.

Craig served as the Chief Customer Officer for Abila (formerly Avectra), a provider of association management software. In that role, he oversaw a staff of 120 who were responsible for selling, delivering professional services, training, and customer support of three product lines to more than 1,750 organizations. Prior to that, Craig served in roles as the Chief Information Officer for the National Association of College & University Business Officers (NACUBO), and General Manager, mindSHIFT Technologies.

Greg Pinsince, Director, Business Development, Confluence Global

For over a decade, Greg Pinsince has served as a Sales Professional dedicated to aligning the right technology and service solutions with client needs. He has a diverse background in Event Management Solutions (EMS) and Association Management Solutions (AMS,) and has spent the last five years hyper-focused on helping associations and nonprofits navigate the evolving event technology.

His technical expertise and experience as a strategic advisor bring our clients the unparalleled service and depth of consulting for which Confluence is renowned.

Level Intermediate
NASBA Category Specialized Knowledge
CAE Field of Study Programs, Products, and Services
Prerequisites Event Management Experience
Delivery Group live presented online due to COVID-19
CPE/CAE Credits 1.5
Cost: Free
Learning Objectives Learning Objectives:

  • What are the experts saying about virtual and hybrid events and what’s the path to get there?
  • What is the best option for my event and my organization?
  • When will we go back to in-person events and what will that look like?


  • U.S. Transactions Corporation

    44044 Riverpoint Drive,
    Leesburg, VA 20176
    Phone: (866) 442-3327
    Fax: (866) 511-0935

  • Key Points About Services

    - Over the last 7 years, we have a client retention rate of 97.5% (vs. industry average of 67.4%).

    - Three consecutive years (2012, 2011, and 2010) in President’s Club

    - We prove and validate your success by providing an initial 6-month fee/savings analysis, and thereafter annually.